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Golden Egg Communications!

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Improving Your Production &
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Hi, I'm Jennifer Yazell !

Employee & Organizational Development Consultant


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Golden Egg Communications Training & Consulting Model
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GEC Learning Menu

Golden Egg Communications is happy to provide workshops on various topics. The information below describes and summarizes powerful, highly interactive and fun opportunities for people to learn and improve their on-the-job performance. A workbook accompanies each module, which can serve as a meaningful follow-up to the learning experience. All modules can be customized to a particular audience and industry.

NOTE: Not included in this learning menu are additional offerings such as Stephen Covey’s 7 Habits of Highly Effective People as well as DDI and Achieve Global learning materials. Please inquire about these learning opportunities if you are interested.

OFFERINGS FROM FRANKLIN COVEY

  1. The 7 Habits of Highly Effective People
  2. Leadership Modular Series

PERSONAL EFFECTIVENESS & COMMUNICATION

  1. The Four Elements
  2. Ethics for Everyone
  3. Workplace Etiquette: Back To Basics
  4. Mastering the Message
  5. Improving Your Presentation Skills
  6. How Full is Your Bucket?
  7. What's My Style?
  8. Personal Time Style
  9. Effective Stress Management
  10. The Pygmalion Effect
  11. Improving Your Problem-Solving & Decision Making Skills
  12. Trust Builders & Trust Breakers
  13. Resolving Conflict

LEADERSHIP

  1. Recognizing Others
  2. Whale Done! The Power of Positive Relationships
  3. What's My Coaching Style?
  4. Performance Management Best Practices
  5. Leaders of Character
  6. What's My Leadership Style?
  7. Be the Best Boss!
  8. Supervisor Basics
  9. Supervisory Skills Assessment
  10. Accountability That Works
  11. Positive Discipline
  12. Delegating for Diehards
  13. YES - You can Motivate
  14. 5 Questions Every Leader Must Ask

AWARENESS ISSUES

  1. Different Like You
  2. Sexual Harrassment Awareness
  3. Improving Your Interviewing Skills

CHANGE MANAGEMENT

  1. Who Moved My Cheese?
  2. Leading Change At Every Level
  3. Mastering Change

TEAMWORK

  1. The Five Dysfunctions of a Team
  2. We're in This Together
  3. The Abilene Paradox
  4. The Magic of We
  5. Teamwork and The Wizard of Oz
  6. Team Roles Analysis
  7. Team Effectiveness Profile
  8. Teamwork Fundamentals
  9. What's My Team Member Style?
  10. Better Meetings=Better Outcomes
  11. Everest - What One Man's Journey Can Teach Us About Teamwork

CUSTOMER SERVICE

  1. Becoming A Customer Service STAR
  2. It's a Dog's World - Improving Customer Service in Healthcare
  3. What About Me? The Basics of Internal Customer Service
  4. What Do You Say?
  5. Improving Customer Service Over the Telephone

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