The Five Dysfunctions of a Team

Based on Patrick Lencioni’s New York Times Best-selling book, The Five Dysfunctions of a Team addresses the five obstacles that prevent even the best teams from succeeding. This learning tool offers a powerful model and actionable steps that can be used to overcome common hurdles and build a cohesive, effective team. The Five Dysfunctions of a Team includes a comprehensive team assessment and participant workbook that helps people learn and adapt successful team behavior.

The Five Dysfunctions of a Team ar:

  1. Absence of Trust
  2. Fear of Conflict
  3. Lack of Commitment
  4. Avoidance of Accountability
  5. Inattention to Results

Learning Outcomes:

  1. Discover Teamwork is a strategic choice. It’s a purposeful decision that people make.
  2. Understand that functional teams make higher-quality decisions and accompoish more in less time.
  3. Learn the Five Dysfunctions of a Team model.
  4. Overcome common problems that stop your team from performing.
  5. The final outcome is an action plan that is created to help the group take specific steps for improvement.

Audience: every team member

Time 4-6 hours

We’re in this Together

This learning session takes an honest and insightful look at the importance of mutual respect and cooperation on the job. Learners get to see the negative effects of gossip and unprofessional behavior as well as discrimination and harassment, illustrating how perceptions can become reality. This is a positive learning session that addresses a variety of harassment and workplace respect issues including gossip, common courtesy, offensive language and jokes.

Front-line employees, ranging in age from 20 to 35 from a variety of businesses, pose seven simple questions directly to th audience. An accompanying opinion survey engages viewers by asking them to examine their own perspectives about the topic. This learing session also features highly engaging discussion questions that can be answered in small groups or by playing a card game.

Examples of some of the discussion questions are:

  • How do I handle it when someone comes to work in a really bad mood?
  • What if people are offering a juicy bit of gossip about my boss or co-worker?
  • What is the rule when it comes to sexual attraction at work?
  • How do I deal with negative, sarcastic or shining co-workers?
  • What is the best way to handle someone who swears, tells inappropriate jokes or uses bad language
  • What is the best way to handle it if someone at work is often talking about political or religious topics
  • What if someone at work sends me an offensive or suggestive email?

The program reviews and explores the possibilities behind each answer. Learners are shown how to make the kind of choices that ensure mutual respect and cooperation on the job.

One optional part of the program reviews the legal details of harassment and demonstrates in a direct, uncomplicated manner how to create a more respectful workplace that prevents lawsuits.

This program can be customized to meet your organization’s specific needs, along with interactive activities to help address and solve workplace situations that are causing productivity and morale problems.

Audience: everyone

Time 2-3 hours

    The Abilene Paradox

    This is a classic! The Abilene Paradox has helped thousands of organizations increase profits and productivity by helping people develop better communications and decision-making skills. This information helps people learn more about group dynamics and how peer pressure can lead us speeding down the road of poor productivity and blame.

    The program includes additional exercises for a flexible design to help viewers learn:

    • The five psychological principles of the Abilene Paradox
    • How to avoid false consensus
    • How to overcome the fear of speaking out
    • Effective group decision-making skills

    Audience: everyone

    Time 2-4 hours

    The Magic of We

    This program tells the compelling and true story of how management and employees turned Snapper lawnmowers around – together, to create a $67-million company turnaround in one year. In The Magic of We, you’ll see a team of 25 Snapper employees gather in the main plant on a Saturday morning for a very different kind of meeting. Senior managers, engineers, suppliers, customer service and marketing are assigned one task: Put together four lawn mowers themselves.

    It comes down to nuts and bolts – literally! As they work, these diverse teams realize that a universal bolt that was supposed to streamline production is causing more problems than it was supposed to solve. See how they use the ‘magic of we’ to find the solution.

    The Magic of We is one story, which has five different versions — each addressing a different topic area:

    • Leadership
    • Teamwork
    • Problem Solving
    • Lean Manufacturing
    • Communication

    This is a “must-see” for groups interested in improving teamwork, problem-solving and communication.

    Audience: everyone

    Time: 2-3 hours

    Teamwork and the Wizard of Oz

    This universally loved classic film has been adapted to create a learning program that illustrates the true power of teamwork. It’s an entertaining journey into what makes teams successful. Originally produced by Metro Goldwyn Mayer in 1939 and starring Judy Garland as Dorothy, The Wizard of Oz was made available to Turner Broadcasting for this ground-breaking look at teamwork, leadership, communication and change. The video narrator is the internationally known management expert, Ken Blanchard, who takes viewers along with Dorothy and her companions, as they pursue a shared objective. He shows how Dorothy draws on her inner resources, builds a team, delegates tasks and empowers other to imaginatively and creatively take risks. Participants will learn about:

    • The importance of working toward a clear goal
    • The value of diversity and adversity
    • How small successes reinforce commitment and more!

    Audience: everyone Time 2-3 hours

      Team Roles Analysis

      There are four key roles people play in high-performing teams. All are important. All are needed for a team to be truly successful. Which role do you typically play and what stage of team development and performance is your team in at present? Your group can learn about teambuilding and team performance from this analysis!

      Audience: everyone

      Time: 2-3 hours

      Team Effectiveness Profile

      How is your team working? Did you know there are five vital areas of team activity? They are: mission, planning, goal setting; organization &  roles; operating processes; interpersonal relationships; and inter-group relations. This learning session will give your group an idea of how well the team is functioning in these five areas, indicating the general health of the group as well s what obstacles may be hindering team performance. Discussion about results and action planning for improvement are emphasized.

      Audience: everyone

      Time: 2-3 hours

      Teamwork Fundamentals

      When a group of people work together toward a common goal, you’ve got teamwork…right? Well, maybe! The art and science of teamwork is not quite that simple. While teamwork is a universal and essential job skill, it is not always taught and reinforced well. If you’re on a team that is struggling and losing momentum, this learning experience is just what you need to get back on track. If you are part of or leading a new team, don’t leave home without this essential review of successful team fundamentals. Team-building activities to reinforce key concepts are included.

      Audience: everyone

      Time: varies greatly due to customization

      What’s My Team Member Style?

      Team performance begins with individual performance. So, what do team members need to do individually to contribute to their team’s success? What’s My Team Member Style? provides the needed insight. The 18-item assessment helps individuals evaluate how they typically behave on a team and the results reveal their preference for one of 4 team member styles.

      With increased awareness, they are able to appreciate other team members’ contributions and address differences proactively.

      Learning Outcomes:

      • Learn about the 4 team member styles
      • Identify personal team member style
      • Understand how to capitalize on style strengths and improve trouble spots
      • Identify the styles of fellow teammates
      • Plan how to take full advantage of the mix of styles on your team
      • Realize how you are perceived by team members through peer feedback

      Audience: everyone

      Time: 2-3 hours

      Better Meetings = Better Outcomes

      Let’s face it. Most meetings have a bad reputation as being time wasters where very little gets done. Sometime the best you can hope for is to just endure them. But does it really have to be this way? What if you could learn some skills and techniques that would give meetings in your organization a good name, rather than a bad reputation? It can be done! This half-day learning session will cover the following areas of meeting effectiveness:

      • Meeting preparation – purpose and direction
      • Leadership – what kind of leadership is needed for effective meetings?
      • Interpersonal skills – deliberately creating the right atmosphere
      • Decision making – making effective decisions and achieving consensus
      • Meeting environment – the right environment can make a huge difference

      Audience: everyone

      Time: about 4 hours

      Everest – What One Man’s Journey Can Teach Us About Teamwork

      Climbing Mount Everest is hard. Climbing Mount Everest blind is…impossible. Or at least that’s what they told Erik Weihenmayer. This incredible true story follows Erik’s quest to reach the summit of the tallest peak in the world – and the amazing team that made it possible.

      Erik Weihenmayer has never believed in limitations, even though he is blind. And he’s good at questioning other people’s perceptions of his abilities. That’s why it was easy to ignore the ones who said he was crazy to pursue his dream of climbing Mount Everest. Erik knew that he couldn’t do it along. And here’s the key – he never wanted to. He knew that his vision could only be achieved through the power of teamwork.

      Remarkable, yet unfathomable, Everest is essential for anyone who has ever worked on a team — or is responsible for making teams strive to reach higher performance goals. Unlike any other training program, Erik’s journey vividly illustrates the weight and significance of teamwork and leadership at the most crucial time. Team interviews and footage from the actual climb help viewers learn about:

      • Choosing the right people to be on the team
      • Keeping the goal in sight
      • Banishing ego
      • Understanding sacrifice
      • Discovering you inner leader
      • Finding joy in the success of others
      • Overcoming immense setbacks
      • Believing in the dream

      Audience: everyone

      Time: 3-4 hours

      Customized by 2 Smart Chix LLC